Privacy Policy

This Privacy Policy explains how we collect, use, and safeguard your information when you visit the Site or make a purchase from Canopus Candle. By using our website or providing us with your personal information, you consent to the terms of this Privacy Policy.

INFORMATION WE COLLECT

When you visit the Site, we automatically collect certain information about your device, including information about your web browser, IP address, and operating system. We may also collect information about your browsing behavior, such as the pages you visit and the links you click on. Additionally, if you make a purchase from our store, we may collect your name, email address, shipping address, and payment information (including credit card numbers, email address, and phone number. We refer to this information as “Order Information.”

When we talk about “Personal Information” in this Privacy Policy, we are talking both about Device Information and Order Information.

HOW DO WE USE YOUR PERSONAL INFORMATION?

We use the Order Information that we collect generally to fulfill any orders placed through the Site (including processing your payment information, arranging for shipping, and providing you with invoices and/or order confirmations). Additionally, we use this Order Information to: 

Communicate with you; Screen our orders for potential risk or Frau; and When in line with the preference you have shared with us, provide you with information or advertising relating to our products or services. We use the Device Information that we collect to help us screen for potential risk and fraud (in particular, your IP address), and more generally to improve and optimize our Site (for example, by generating analytics about how our customers browse and interact with the Site, and to assess the success of our marketing and advertising campaigns).

SHARING YOUR PERSONAL INFORMATION

We share your personal information with service provider who help us operate our website, process payments, and fulfill orders. These service providers are contractually obligated to keep your information confidential and secure. We may also share your information if required by law or to protect our rights and safety.

We use Shopify to power our online store. You can read more about how Shopify uses your Personal Information here: https://www.shopify.com/legal/privacy.

We may share your personal information to comply with applicable laws and regulations, to respond to a subpoena, search warrant or other lawful request for information we receive, or to otherwise protect your rights. 

CHANGES

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any material changes by posting the updated Privacy Policy on our website. Your continued use of our website after the effective date of the updated Privacy Policy constitutes your acceptance of the changes.

CONTACT US

If you have any questions or concerns about our Privacy Policy, please contact us at canopuscandleca@google.com.